Glossary

Every term that recurs across the dashboard, the docs, and our support replies. If you're new to the product, skim this once. If you're old to the product, bookmark it for the next time you and a colleague disagree about what something means.

A

API key. A token that authenticates a request. Two flavours: publishable (in your HTML) and secret (server-side). See Publishable vs secret keys.

Allowlist. The list of domains a publishable key is permitted to be used on. See Origin allowlist.

Availability block. A date range during which a venue can't take bookings. Pulled from a calendar source or added manually.

C

Calendar source. An iCal feed Innkept ingests to populate availability blocks. See Calendars & availability.

Catalogue. Your locations, products, menus, and pricing plans — the things the configurator can sell.

Configurator. The widget your guest walks through. Eight steps from date to consent.

D

Default item. A product or menu item pre-ticked in the configurator. Use sparingly — typically venue hire, sometimes welcome drinks.

Destination. Anywhere a lead gets pushed: HubSpot, Pipedrive, Webhook, Zapier, Email. See How push works.

DPA. Data Processing Agreement — the contract that governs how we handle your guest data on your behalf.

E

Embed. The two-line HTML snippet you paste on your site to mount the configurator. See The embed snippet.

Event type. Wedding, corporate, private dining, birthday, other. See Status & enum reference.

G

Guest. Your customer — the person filling in the configurator.

GDPR consent. Required tickbox at the end of the configurator. We won't accept a submission without it.

L

Lead. A potential booking, created on configurator submit. Holds contact details, event details, status, notes.

Location. A venue you operate from. See Locations.

M

Magic link. The unguessable URL for a proposal, at /p/{token}. No login.

Menu. A named collection of menu items — usually a coherent food & drink offering. See Menus & menu items.

O

Operator. You — the venue, caterer or planner with an Innkept account.

P

Pence. The smallest unit of GBP. All prices are stored as integer pence.

Pricing plan. A self-contained pricing world for a venue × event-type × event-date range, made of six layers (base, seasonal, day-of-week, key dates, lead-time, overrides). See Pricing plans.

Pricing layer. One of the six configurable parts of a pricing plan. Layers stack in a fixed order of precedence to produce the final venue-hire price.

Pricing unit. How a price scales: flat, per_guest, per_hour, per_day.

Product. Anything the configurator sells that isn't a menu item — venue hire, A/V, late licence, etc. See Products & pricing units.

Proposal page. The magic-link guest view of a quote. See The proposal page.

Publishable key. An API key safe to put in client-side HTML. Starts with pk_live_ or pk_test_.

Push. The act of sending a lead to a destination. Happens in a background job per lead.

Q

Quote. The configured proposal — every line item, the rules, VAT, total. Stored separately from your live catalogue.

R

Rule adjustment. A special quote line representing the matched pricing rule's effect.

S

Shadow DOM. A browser feature that isolates the widget's DOM and CSS from your site's. Stops conflicts in both directions.

Secret key. An API key that must stay on your server. Starts with sk_live_ or sk_test_.

Source URL. The page the guest was on when they submitted. Captured silently.

T

Toggleable item. A quote item the guest can include or exclude on the proposal page. Total recalculates live.

Token (proposal token). 48-character random string in the proposal URL. Unguessable.

V

VAT rate. Per-product / per-menu-item field. Defaults to 20% in the UK.

Viewing. A site visit the guest books in step 7 of the configurator. Optional.

W

Widget. Same thing as the configurator. We use both words. Widget is the technical word; configurator is the user-facing one.